eStara Announces the Addition of Three Key European Customers in the Travel, Insurance and Retail Markets
European leaders Maeva, Nexx Assurances and 3Suisse Propel eStara Ahead; Push to Talk is Now the Most Widely Adopted Internet-initiated calling service of its kind in the World.
Reston, VA May 27, 2002 - eStara Inc. announced today new customer relationships with Maeva, Nexx Assurances and 3Suisse, key European leaders in the travel and hospitality, online retail and insurance markets. eStara is the first Push to Talk company to surpass the 100-customer deployment mark.
eStara, Inc. Push to Talksm service gives online business the ability to have live voice conversations with customers over the Internet via PC to Phone and Phone to Phone conversations. eStara Push to Talk proprietary technology can be added to websites, email campaigns and online directories and requires no additional hardware or software.
"With more then 100 enterprise customers, eStara's VoIP and call-back solution for online sales and customer service is one of the most widely adopted systems in the world... The company's acquisition of ITXC's VoIP customer service product in late 2001 further secured its leadership position," David Daniels, Senior Analyst, Jupiter Research.
New European Customers:
- Maeva, one of the largest hotel and residences operators in Europe has added eStara Push to Talk to drive customer reservations and enhance its reputation for outstanding online customer service with Push to Talk.
"eStara service was easy to implement and effective across our entire European base of operations. The service has generated strong demand with 1,000 users per month, Push to Talk is converting web visitors into Maeva customers," said M. Hernandex, Maeva, director of internet marketing.
- Nexx Assurances, the leading online provider of auto insurance in France choose Push to Talk to drive more online business with an eye towards efficiency and value.
"Nexx has become the largest online insurance company in France by providing great value to our customers combined with strong customer service. Our business is about limiting cost per lead and cost per lead conversion. eStara drives down these costs while increasing our online conversion rates. It's a win for our customers and a win for our business model," Sophie Jamet, Nexx's marketing director for the Internet.
- 3SUISSES, one of the largest online retailers and catalogue companies in Europe has steadily increased its use of Push to Talk technology.
"Our customers know that an agent is only one click away as they browse our website. Push to Talk means that we have online customers who are more satisfied and complete more sales, more often at www.3suisses.fr," Nicole Thenes, director of online CRM and the Internet.
About eStara:
Headquartered in Reston, Va., with European offices in Paris, eStara gives the power of voice to Business with Push to Talk and other voice enabling services. eStara Push to Talk service is the most widely deployed VoIP and Call Back online sales service in the world. Push to Talk lets online customers talk directly with company representatives over the Internet with the click of a button. Push to Talk buttons are easily added to directory service listings, website pages, e-mails and online advertisements. eStara won Internet Telephony Magazine's Editors' Choice Award for 2001.
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